Trial and billing

Free trial

The trial is 30 days, for one rig, with everything in Pro. You don’t need a card.

It starts when you sign up. The web app shows the days left at the top of every page.

When the trial ends

If you haven’t subscribed:

• Alerts stop.
• You can’t see your rigs’ data.
• The agent keeps reporting for 7 more days.

Subscribe within those 7 days and nothing is lost. Your rig, its settings and its recent history are all still there.

After 7 days, Astral Warden stops accepting data from the rig. The agent stays installed and paired, and starts reporting again when you subscribe. Data from the days in between may be missing.

Plans

You pay per rig. Each active rig is one seat, however many cameras it has.

• Core: monitoring and alerts, with 60 days of history.
• Pro: everything in Core, plus a year of history and target progress from your scheduler.

Prices are on the pricing page.

Subscribe, change plan or cancel

All of this is under Subscription in the web app.

• You can subscribe during the trial or after it.
• Adding a rig adds a seat. You pay a prorated amount for the rest of the billing period.
• Decommissioning a rig removes its seat.
• If you cancel, you keep access until the end of the period you paid for.

You can’t subscribe, change plan or cancel in the mobile app. Use the web app.

Billing questions

Email support@astralwarden.com.