Help

Pair your rig

Pairing connects the agent on your rig’s PC to the rig in your account.

Steps

  1. In the web app, go to the Connect step of rig setup. It shows a pairing code.
  2. On the rig’s PC, open the agent from its tray icon and enter the code.
  3. Click Pair.

The agent says “Paired. Your rig is connected.” The web page moves on within about ten seconds.

If you use remote desktop to reach the rig, copy the code in your browser and paste it into the agent.

If the code doesn’t work

  • “That code didn’t work.” Codes last 15 minutes and work once. Click Generate a new code and use the new one.
  • “Couldn’t reach Astral Warden.” The rig’s PC is offline. Fix the connection and try again.
  • “Too many attempts just now.” Wait a minute and try again.

Pair again later

To move a rig to a new PC, open the rig’s page and click Re-pair agent. The old agent stops working for that rig.

If you stopped partway

Your progress is saved. Open the web app and it takes you back to the step you were on.

Still stuck? Use Help → Contact support in the app, or email support@astralwarden.com.